Ambulance in Wales

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Reliable Non-Emergency Transport in Wales

Care Safe brings technology-driven care to your doorstep, offering wheelchair access, ambulance transport, personal care, and remote monitoring.

    Care Safe Transportation provides bed-to-bed services for elderly and vulnerable individuals, ensuring safe travel for medical appointments, care home moves, and family events, backed by HIW assurance. Call us now.

    0800 860 6727

    Our Services Include

    Private Insurance Patients

    premier private ambulance and wheelchair transport for hospital discharges, insurance needs, and corporate airport pickups. Enjoy safe, clean, on-time travel with top-tier disability access and trained crews.

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    Private Insurance Patients

    GP Surgery/Clinic Visit

    Care Safe offers safe, hygienic, and reliable transportation for GP surgeries and clinic visits. With best-in-class disability and wheelchair-accessible vehicles and trained drivers, our service ensures timely arrivals for your medical needs.

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    GP Surgery or Clinic Visit

    Reliable Transport

    Care Safe is your trusted private ambulance for non-emergency patients. Enjoy safe, clean, and hygienic transport with the best disability and wheelchair access vehicles, on-time service, and fully trained crew members.

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    Reliable Transport

    Dialysis and Chemotherapy

    Care Safe provides safe, clean, and reliable transport for dialysis and chemotherapy visits. Our best-in-class disability and wheelchair access vehicles, with a fully trained crew, ensure timely, hygienic journeys without waiting.

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    Dialysis and Chemotherapy

    Disability Travel

    Care Safe provides the best disability travel with wheelchair-adapted vehicles and stretcher ambulances for airport pickups, care home visits, and more. Safe, clean, reliable transportation by fully trained crews!

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    Disability Travel

    Hospital Discharges

    Care Safe offers the best private ambulance service for non-emergency hospital discharges to reduce bed blocking. We provide safe, clean, and hygienic transport with top disability access vehicles and a fully trained crew—no waiting!

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    Hospital Discharges
    3195+

    People served

    lloyds bank

    Winner of Lloyd’s British Business Excellence Award for Micro Business of the Year 2024

    4.8Service rating

    Via Google and Trustpilot

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    Level-18, 40 Bank Street, Canary Wharf, London, E14 5NR

    Frequent Asked Questions

    No. We are a private Non-Emergency Patient Transport service for disabled adults and the elderly. This means we offer transport services for those heading to a healthcare or medical facility.

    No. We are a Non-Emergency patient transport service. This means all our services are pre-booked with at least 24 to 48 hours notice.

    You must get in contact with us at least 24-48 hours before the required pickup time because it can take up to 24 hours to get your booking confirmed. To get in contact with us, submit an enquiry via the contact form on the website, so we can get back to you for a risk assessment as early as possible.

    Yes, you can always change your travel date before 48 hours of your journey. You will be charged a £25 journey amendment fee for that. Between 24-48 hours of your journey, no changes are possible. As a pre-booked and pre-paid service, we block the vehicle for your service. As we get many calls every day, and we can’t take more journeys than any of our existing vehicles. So, we don’t accept any last-minute changes and cancellations.

    Because we are pre-booked and pre-paid service, and we block the vehicle for the time you have booked. So, if you are cancelling before 48 hours of the journey you can get a refund and the £50 admin fee and bank charges would be deducted. If you cancel between journey time to 48 hours of your booked journey, nothing is refundable. Refunds will be issued using the original payment method used for the purchase within 30 days of receiving the refund request.